Somehow it was a heated exchange -- all I mentioned would be the passenger still left on his possess and so you can release the driver, but by some means that turned accusatory that it absolutely was my visitor's fault even if I by no means requested for any refund, nor mentioned it was the driving force's fault. I had to be stated "the information" And eventually I needed to check with her to halt arguing with me because I wasn't debating something and experienced great experiences with the business -- right until that minute. The net scheduling is excellent, but if you have to cope with precise individuals outside of the drivers -- I might appear elsewhere. Read through more Was this assessment …?
Cease next Christina D. 2/20/2013 I am very disturbed with the reviews Grand Limousine is acquiring, my relatives and I happen to be utilizing them Considering that the late ninety's for company and private use. My father likes to entertain and in addition has got to for his small business. I can't rely how persistently We have now used them. We frequent Napa with Grand Limousine, Tony occasionally drives us. I LOVE Tony driving us, he is aware All people in Napa and normally get's us magnificent specials.
He was not communicative and I needed to check with him if he wanted my charge card. We ended up ready and waiting around ten minutes prior to our pickup time. It took us several minutes to load up... So we ended up waiting on him. We left 10 minutes afterwards.
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ExecuCar delivers automobile service for modest and enormous occasions. Ride service is available for unique and team journey.
As stated previously, the online scheduling program is quite practical and likewise wish to point out the motorists at this organization are top rated notch when it comes to courteous and Specialist service.
Very unprofessional and rude. Dealt with a Girl named Felicia. Hired this firm to select up my staff members to get a Christmas Occasion. We had asked if we could have magnetic symptoms placed on both limos. We have been a...ssured this was popular and that our indicators can be returned to us that night. The drivers had been late, and or confirmed up at the incorrect addresses. Making a number of my attendees over two several hours late for the occasion. Then they still left without the need of returning our signs. It's now two website months later and we remain obtaining yelled and screamed at whenever we simply call and inquire about our signs. After we ended up explained to, that Felicia had to have them with the drivers.
We experienced an amazing time! This enterprise is great! Our driver Kevin was great show up early for our live performance, pulled us correct up to your gate and was there looking forward to us when it absolutely was above! Definitely us...e this service once again at any time I'm in close proximity to Macon!!!!!!!!!! See Extra
Why have just an ordinary night when you may make it a Unique night time out within the city. Augusta Limo services has just the best luxury car or truck to produce that come about for you personally.
I also advised you to send out Raphael an e mail so he can study and examine the triple payments you had been charged. No person was itentionally disregarding you and I had been overwhelmingly active."
" This back and forth went on for minutes until finally I requested if I could ship screenshots of the fees/transaction numbers to the owner, that is what I did. I thanked her for her time and we hung up. I desired to give Christina the advantage of the doubt - most of us have bad days In any case... until finally later on that day Once i acquired the under emails from her: 1/29, 2:05pm: "Just so you understand, I could not reply for you until finally I truly pulled up the reservations to view what it truly is you ended up billed, As outlined by my use of the payments. Sad to say, the supervisor was away from condition traveling and I used to be the one one tsking bookings and answering all the other calls. Once I had a instant to choose my breath, you termed right before I could reply towards your CHAT which wa five minutes When you despatched an First CHat. (sidenote - Bogus. My Preliminary chat was sent at 9:42am. She closed the window right after 10am. The timestamps had been included in this email reply to me.
I posted two photographs of us getting fun of their limo's. I operate for Bay Inc. in Walnut Creek, My business treated us to your weekend in Reno appropriate right before New Many years this yr, we hired Grand Limousine to generate us up there of their 20 particular person bus, most of us experienced a blast. They played audio for us and drove super smooth. If you Examine my Yelp account you'll be able to convey to I'm a hard critic, I work in customer service..I remarkably recommend Grand Limousine for all services.
No-one was itentionally disregarding you and I had been overwhelmingly chaotic." one/29, two:16pm: "Oh, yes and let's be very clear about the information. Everytime I tried to talk, you interrupted me which is amazingly impolite!" Yet again, the trip service has usually been great, well timed, uncomplicated. My disagreeable shopper service practical experience is why I have rated this enterprise so reduced.
The motorists ended up awesome, pretty friendly. I spoke directly Using the owner, Tony, even though i was building every one of the reservations and he produced absolutely sure every little thing could be as we wanted it. The pricing is really realistic too! I might Certainly endorse employing this company!